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A scramble, but worth it for the rewards points





On the shortest day of 2017, a day with less than eight hours of daylight available in my corner of the Northern Hemisphere, I squandered any opportunity I had to soak up some vitamin D, choosing instead to sit in planes and airports. I was a woman on a mission. An inane, pathetic mission, but a mission nonetheless.

Three weeks earlier, I had decided to fly from Baltimore to Providence, Rhode Island, have lunch with a friend, then return home in time for dinner. Projected time on planes: two hours, 30 minutes. Projected time in airports: three hours. Projected time in cabs to and from airports: 70 minutes. Estimated time in Providence, not counting airport or taxi: two hours, 20 minutes. And that was if nothing went wrong — a big “if” four days before Christmas.

There are four benefits to Southwest’s A List: priority boarding, free same-day standby, priority check-in and security lane access, and a 25-per-cent earning bonus on every ticket purchased.
There are four benefits to Southwest’s A List: priority boarding, free same-day standby, priority check-in and security lane access, and a 25-per-cent earning bonus on every ticket purchased.  (Ariel Davis / The New York Times)

No, I was not delivering an organ for transplant, although that should have been my cover story. I was on a quest to earn 297 TQPs — tier qualifying points — in the Southwest Airlines Rapid Rewards program. Since 2009, I have effortlessly qualified for the airline’s A List program, in part because I was on book tour every year except 2013. In the heady days of 2014, I made it to the next level, A List Preferred, minutes before the stroke of midnight on New Year’s Eve.

Last year, however, I once again didn’t publish a book. As the year wound down, the graphs showing my progress toward the A List remained stubbornly fixed at 34,703 TQPs and 20 flights.

To qualify for 2018, I needed either 35,000 TQPs or 25 flights by Dec. 31. There was no weekend in which I could travel, no weeknight available for me to be away from my chaotic household. My one business trip in December was to New York, where it made no sense to fly Southwest, as the only non-stop flights are to Islip on Long Island. The almost-three-hour regional Amtrak was the far better bargain in terms of time.

You might have inferred by now that I am a bit of a travel nerd, someone who knows that Dulles Airport is abbreviated IAD, that one should never use the ladies’ room closest to the gate of your just-arrived plane and that TSA personnel at New Orleans’ Louis Armstrong International Airport excel at finding forgotten corkscrews in carry-ons. During my daughter’s toddler years, I could break down her stroller faster than most travellers can remove their shoes. I sincerely loved the 2004 to 2005 reality show “Airline,” which showcased Southwest staff.

I’m also a grade-grubber, and the very name of Southwest’s loyalty program, A List, brings out the worst in me. Obviously.

So I found the two easiest day trips out of Baltimore: Providence and Raleigh, N.C. No contest: While Raleigh is closer, Providence is both cheaper and home to my friend, novelist Ann Hood, who is always up for lunch. And as a former flight attendant who has more airline miles than any civilian I know, Ann understands insane loyalty to a loyalty program. She evinced no shock at my idea, just booked a table at Camille’s, an Italian restaurant in Providence’s Federal Hill neighbourhood.

You may wonder what was at stake in all of this, what benefits one reaps from Southwest’s A List. There are four: priority boarding, free same-day standby, priority check-in and security lane access, and a 25 per cent earning bonus on every ticket purchased.

Because I’m a Global Entry Program member and therefore usually a TSA Precheck flyer, Southwest’s “Fly By” priority lane doesn’t matter to me. But given Southwest’s open-seating policy, priority boarding is important. If you’re A List, the airline automatically checks you in 36 hours before the flight, all but guaranteeing a spot in A, the first boarding group. Otherwise, the ticket-holder needs to check in exactly 24 hours before the flight to get the best boarding position available — or pay an extra $15 (U.S.) for Early Bird check-in.

I know, I know: I’m playing for peanuts, a teeny, tiny bag of honey-roasted peanuts, but I care about priority boarding. There is only one cabin class on Southwest, so one can’t aspire to an upgrade. If I didn’t qualify for A List in 2018, I would have to pay for Early Bird or resign myself to a year in the B or C groups. If I flew 20 flights on Southwest, as I had in 2017, Early Bird fees would add up to $300. A round-trip ticket to Providence, booked three weeks in advance, cost $230.96. That represents a saving of almost $70. The Points Guy blog values Southwest A List benefits at $685, with priority boarding accounting for $250 of that total.

But those are all facts gathered after the fact. I got on that plane to Providence — which left 20 minutes late, cutting into my on-ground, out-of-airport time in Rhode Island — sure of only two things: I would have the 297 points I needed even if the plane had to turn around after takeoff, and I was probably going to have veal parmesan for lunch.

Why does A-list status matter to me? First, modern plane travel is dehumanizing and demoralizing. I am loyal to Southwest because the employees tend to be cheerful, instead of giving off the prison-guard vibe I’ve encountered on some other airlines. It’s also the busiest carrier at the airport 20 minutes from my house, with the most flights in and out.

Finally, I am conflict-averse. I don’t want to scramble for bin space or aisle seats. Boarding early limits testy encounters.

Yet I feel squirmy admitting this. The rigid delineations among tiers in loyalty programs are uncomfortably vivid metaphors for the way we live now, no matter how euphemistic the terms. (I’m “Ruby” on OneWorld flights, which sounds impressive. It’s not.) In the spring of 2015, I flew to New Orleans with my mother, a once avid traveller who had been homebound in the last years of my father’s life. I accompanied her in the regular security line; in the time it took us to clear it, my husband and daughter sailed through the PreCheck line and ate a sit-down lunch. This irked me. No one enjoys a perceived drop in status, no matter how small the stakes. Once you stop taking off your shoes in airports, you want to keep them on.

The morning after my flight to Providence, my Rapid Rewards account showed me back on the A List. I needed only 34,813 more TQPs or 28 flights to get onto A List Preferred; the catch was that I had only nine days left to achieve this. The only way to do that would have been to fly Business Select round-trip to Los Angeles at least three times, which would have cost more than $3,000. I passed.

But now the game is afoot again. This year, I have angled to take Southwest flights whenever possible on my book tour. (Email to publicist: “What if, instead of flying from Gainesville to Baltimore via Charlotte, I drive 90 minutes to Jacksonville and take a non-stop Southwest flight home?”) By April 9, I qualified for the A List. Now, A List preferred — valued by the Points Guy at $2,935 — is 13,685 points (or 14 flights) away.

So maybe this December I’ll return to Providence for another veal parm and a glass or two of nebbiolo. Although I was careful with the wine at lunch: I know from watching “Airline” that inebriated passengers will be denied boarding. Not even A List status can save you from that. Although I do have four drink coupons for qualifying again.


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Travel & Escape

Why your hotel mattress feels like heaven (and how to bring that feeling home)





(NC) Choosing the right mattress is a long-term investment in your health and well-being. To make a good choice for your home, take a cue from luxury hotel-room beds, which are designed to support the sound sleep of tens of thousands of guests, 365 nights a year.

“When we’re shopping for a mattress, we do lab testing, identify the best materials, bring in multiple mattress samples and have our associates test them,” explains David Rizzo, who works for Marriott International. “We ask for ratings on comfort level, firmness, body support and movement disruption. It takes 12 to 18 months just to research and select materials.”

Here, he shares his tips to pick the perfect mattress for your best sleep:

Understand your needs. People have different food and exercise preferences, as well as different sleep cycles. So, it’s no surprise that everyone has unique mattress preferences. Not sure whether a firm or a soft mattress is better? Rizzo says the best gauge is to ask yourself, “Do I wake up with aches and pains?” If the answer is no, you’re golden.

Foam versus spring. All mattresses have a core that is made up foam or innersprings or a combination of the two. Today’s foam-core mattresses contain memory foam — a material engineered by NASA to keep astronauts comfortable in their seats. It’s special because it retains or “remembers” its shape, yielding to pressure from the sleeper’s body, then bouncing back once the pressure is removed.

An innerspring mattress has an encased array of springs with individual coils that are connected by a single helical wire. This wire creates continuous movement across the coil that minimizes disruption if the mattress is disturbed, such as by a restless sleeper. According to Rizzo, the innerspring is “bouncier.”

Temperature preference. Consider how warm or cool you like to sleep, and factor in the construction of the mattress to find one with a temperature that suits you. The air space engineered into an innerspring mattress promotes ventilation, which some people find keeps them pleasantly cool. To accomplish the same purpose with a foam mattress (or the foam layer of an innerspring) it may be infused with metal, usually silver or copper, to help dissipate heat and humidity.

Need to test out the right mattress for your needs? Find the right fit during your next trip by booking your stay at

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Travel & Escape

How to make the most of summer travel





(NC) One of the best parts of our short Canadian summers is the opportunity to enjoy them a little bit extra on long weekends. If you need ideas, check out these creative things to do whether you decide to stay in town or go away.

Do a dinner crawl. Pub crawls are fun for couples, friends and also families with older kids. For an exciting twist that stretches your dollars and lets you taste food from several spots before you get too full, try a dinner crawl. Eat apps at one restaurant, mains at another and dessert at another.

Go on a mini getaway. You don’t need to go very far to enjoy a vacation – exploring a Canadian city over a summer weekend is great way to treat yourself to a holiday. Whether it’s checking out the museums in Toronto or the parks in Vancouver, there’s something for everyone. For upgraded benefits, special experiences and the best rates guaranteed, join Marriott Bonvoy and book direct on

Host a potluck. Perfect whether you’re staying at home or going to your cottage, gather friends and family together for some food and fun. A potluck is an easy and affordable way to host a big get-together and lets everyone try something new and swap recipes. Make the festivities extra special with a fireworks potluck, too – ask everyone to bring some fireworks or sparklers and put on a light show. Just be sure to follow local regulations for consumer fireworks.

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Travel & Escape

Lottoland: Here’s why Canadians love it!





Lotteries have been in existence for many centuries now and it’s an open secret that most people enjoy playing a good lottery.

Asides from gauging your own luck, the thrill of playing, the anticipation of the results and the big wins every now and then is something most people look forward to. Since 1982, the lottery has been in Canada, but now there is a way to play both the Lotto and other international lotteries from Canada, all from the comfort of your home.

With Lottoland, all you need to do is register and get access to numerous international lotteries right from their website. The easy-to-use interface has all the information you need, and great amount of care has been taken to ensure that the online experience is similar—and even better—than if players were to visit each location personally.

The Powerball and Mega Millions lotteries are hitting record highs with their prize money, in what the organizers claim to be the largest jackpot in the history of the world. However, the U.S. has gambling laws that are state controlled and buying your ticket through an online broker can be considered gambling.

“No one except the lottery or their licensed retailers can sell a lottery ticket. No one. Not even us. No one. No, not even that website. Or that one,” Powerball’s website says.

Therefore, to stand a chance to win the $1.5 billion-dollar lottery jackpot it means you have to purchase your lottery tickets directly from a licensed retailer such as Lottoland.

Since 2013, Lottoland has been operating in Canada, rapidly growing in popularity amongst Canadians. Due to its easy of use and instant access to lotteries that were previously considered inaccessible—as Canadians had to travel all the way to the U.S. to purchase tickets in the past—Lottoland has attracted lots of visitors.

Currently, there about 8-million players on Lottoland, a figure that points to the reliability of the website.

One of the core values of Lottoland is transparency and that’s why a quick search on the website would show you a list of all of their winners. Recently, a Lottoland customer was awarded a world-record fee of $137 million CND.

Also, due to the incredibly slim chances of winning the grand prize not everyone would take home mega-dollar winnings, but there are substantial winnings every day.

Securing your information online is usually one important factor when registering on any platform and as the site explains, “Lottoland works very hard to verify your information.”

The site has a multi-verification process that will ensure that you confirm your identity and age before giving you a pay-out. However, in the rare case that a player has immediate luck and wins a lottery before completing the verification process, Lottoland will hold on to the winnings until they complete your verification.

While this might seem like a tedious process, it is very important as these safety features would ensure that your information wasn’t stolen and ultimately your winning routed to another account.

Lottoland is licensed with the National Supervisory Bodies For Lotteries in several countries such as the United Kingdom, Italy, Sweden, Ireland and Australia—where it is called a wagering license. Typically, most gaming companies don’t establish insurance companies as it entails that their activities have to be transparent and the must be highly reputable in the industry.

Nonetheless, Lottoland has no issues meeting up to these standards as they have established themselves as the only gaming sector company who has its own insurance company—an added advantage for new and existing users.

Lotteries aren’t the only games Canadians enjoy playing and Lottoland recognizes this by providing players with other types of gaming. As an industry leader, video designers of online games often make them their first choice when it comes to publishing their works.

Online games such as slots, blackjack, video poker, baccarat, keno, scratchoffs, roulette and many others are always on offer at the Lottoland Casino. There’s also the option of playing with a live dealer and a total of over 100 games.

Lottoland has received numerous rave reviews from its growing list of satisfied customer and their responsive customer service agents are always available to answer any questions users may have, along with solving challenges they may have encountered.

More and more Canadians are trooping to Lottoland in droves due to the unique experience of going to a casino without having to leave the comfort of their homes.

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